Together we can reach New Horizons

Band 3 Support Worker Leicestershire & Northamptonshire

  • Location: Leicester, Leicestershire, United Kingdom
  • Earnings: £14.25 per hour


New Horizons Care are a caring organisation providing specialist complex care services to adults with a neurological condition that may include acquired brain injuries, spinal injuries, or progressive diseases such as dementia, multiple sclerosis and motor neuron disease.

Please apply if you have experience of caring for other people either in a work environment, voluntary or personal setting and you understand and can empathise with the needs of vulnerable people.  You should have the ability to communicate with and relate to a wide range of clients and understand the principles of treating others with dignity and respect; to be able to follow routines, carry out set care plans, record and monitor changes in individual condition.  You should also be able to work with a range of service users as part of a team and work alone and flexibly over a shift pattern to include days, nights, weekends, and bank holidays covering the Leicestershire and Northamptonshire area.

As a Band 3 Support Worker we require you to have the following attributes;

  • Completion of 6 months work with a reputable care company or agency
  • Ability to confidently undertake Supervision and Spot Checks and report back to Service Manager
  • Great problem-solving skills
  • Ability to adapt and act in response to situations without supervision and accurately report
  • Good time management skills
  • Ability to keep up with changing standards and codes of conduct in the social care sector
  • Ability to work both alone and as part of a team
  • Accurate medicine management
  • Experience and skill to accept tasks from service managers where required to be worked from hot desk in HQ (i.e. assist with all compliance needs such as training, competency and spot check documentation)
  • Ability to fit in as part of Head Office Team
  • Ability to tailor care to differing clients
  • Assisting with emergency cover needed ad-hoc for sickness
  • Assisting with cover of annual leave in the occasions that the team cannot cover this internally
  • Competent in introducing new staff to clients and staff teams
  • Available ad-hoc to assist with any emergencies / second support worker when needed
  • Aware of regulatory requirements such as Local Authority and CQC
  • Assist with roster including covering of shifts (process in place), assisting with troubleshooting and incident management
  • Develop community opportunities within localities for clients
  • Communicate any community events appropriate to arrange attendance for clients.
  • Assist with recruitment when needed, including screening candidates and completing interviews.
  • Assistance with marketing, including attending careers fairs and networking events.

If this sounds like the ideal role for you and you want to be part of an exciting new team, then please do not hesitate to apply today! 

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